Artificial Intelligence Policy

Effective date: 16 February 2025

Your trust is important to us, and we are committed to using Artificial Intelligence (AI) responsibly to improve our platform's capabilities while protecting your rights and data integrity. This policy explains how we use AI, the principles we follow, and the choices you have regarding our AI-driven features.

1. Introduction

Tability is dedicated to integrating AI technologies that enhance goal tracking, performance insights, and user experience without compromising privacy or fairness.

2. Guiding principles

We adhere to the following principles when developing and deploying AI systems:

• Transparency: We clearly communicate when AI is involved in our services.

• Fairness and Non-Discrimination: Our AI models are designed to be fair and unbiased.

• Privacy and Data Protection: We handle your data in compliance with applicable privacy laws.

• Accountability: We ensure human oversight of AI decisions when necessary.

• Continuous Improvement: We regularly review and improve our AI algorithms to maintain high standards of accuracy and reliability.

3. How we use AI

AI plays a role in the following Tability features:

• Generating performance insights and recommendations.

• Conducting predictive analytics for goal tracking.

• Assisting with automated content generation for objectives and key results (OKRs).

• Personalising user experiences based on historical data.

We use OpenAI's API as our LLM provider.

4. Data handling and privacy

Protecting your privacy is a priority. Here’s how we manage AI-related data:

• No use of customer data for training: Data sent to Tability and OpenAI and is never used for training.

• Data minimisation: We collect only the data necessary for AI functionalities.

• Access controls: AI-related data is accessible only to authorised personnel.

Data sent to OpenAI is removed after 30 days. You can find information about OpenAI's data retention policies here.

For more information about our general data practices, please refer to our Privacy Policy.

5. Governance and Compliance

We follow industry standards and legal requirements to govern our AI systems. Our practices include:

• Regular audits and assessments to ensure AI compliance.

• Adherence to international standards like GDPR and CCPA.

6. Your rights and choices

We believe in giving you control over your experience. You can:

• Opt-out of all AI-driven features by turning them off for your workspace.

• Use your own Open AI account by providing your API key.

• Request information about how AI affects your experience.

• Report concerns about AI-related outcomes through our support channels.

7. Updates to This Policy

We may update this policy periodically to reflect technological and regulatory changes. Any significant changes will be communicated through our platform.

Contact Us

If you have questions about our AI Policy, please reach out to us at [email protected].