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Vulnerability Disclosure Policy

Last updated: 22 February 2024

Found a vulnerability in our systems? Fill out this form here. You'll hear back from us within two weeks at the absolute latest, and we'll let you know:

  • If it's been reported previously,

  • Whether or not we think it's a valid issue,

  • And if it's eligible for a reward.

Security Guidelines

Please read and follow these guidelines prior to sending in any reports.

1. Do not report similar issues or variations of the same issue in different reports. Please report any similar issues in a single report. It's better for both parties to have this information in one place where we can evaluate it all together. Please note any and all areas where your vulnerability might be relevant. You will not be penalized or receive a lower reward for streamlining your report in one place vs. spreading it across different areas.

2. Only the following domains are eligible for our bounty program:

3. Please be patient with us after sending in your report. We’d appreciate it if you avoid messaging us to ask about the status of your report. Our team will get back to you as quickly as we are able. It is okay to inquire about the status of your report if you haven’t heard from us 2 weeks after sending it in. Otherwise, we ask that you please wait patiently for us to contact you, unless you have more information relevant to the vulnerability that you’d like to share.

Performing your research

  • Do not impact users with your testing. All tests must be conducted in a Tability workspace that you own, and in such a way that it does not harm users, or break their experience.

  • Do not spam comments in our feedback or support channels.

  • Do not attempt to gather personally identifying information from other users.

Exclusions

While researching, we’d like you to refrain from doing the following actions:

  • Distributed Denial of Service (DDoS) and Denial of Service (DoS) attacks.

  • Spamming.

  • Automated penetration tests or vulnerability scans.

  • Social engineering or phishing of Tability employees or contractors.

  • Any attacks against Tability’s physical property or data centers.

We may suspend your Tability account and ban your IP address if you do any of the actions listed above.

Vulnerability Assessment and Reward

Vulnerabilities are assessed via Bugcrowd's taxonomy rating and our judgment. We strive to be honest, fair, and reasonable based on the size of our current overall operating budget. We pay out the following rewards for the corresponding vulnerability levels:

  • P5 ($0)

  • P4 ($0)

  • P3 ($25 USD)

  • P2 ($50 USD)

  • P1 ($75 USD)

Please note that if you report several similar issues or variations of the same issue in different reports, we may aggregate these together for a single reward. In these instances, we ask that you try to provide all examples in a single report rather than writing multiple reports (e.g. report all affected endpoints in one issue.)

We issue payments via Paypal, and you are solely responsible for any applicable taxes, withholding or otherwise.

Contact

You can contact our Security Team via email at [email protected].

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